We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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How do we collect information? When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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Why do we collect information? We collect such Non-personal and Personal Information for the following purposes: To provide and operate the Services; To provide our Users with ongoing customer assistance and technical support; To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose your personal information? Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Users of our practice exam system should be aware that response and results data is handled via a third-party web service. This service protects your data and limits access to QuizAero only. The data can be deleted at any time by contacting us.

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When you purchase through an affiliate link or manually connect to a flying school, we may disclose certain personal information to the flying school, including your full name and email address. This information is provided as part of sales reports to the flying school and is limited to information necessary for the administration of your training, support, and the facilitation of our services. Additionally, the flying school will be granted automatic access to view your study records, such as Practice Exam scores, progress in the Online Ground School, and total study time. This arrangement is designed to facilitate your learning experience and enable the flying school to provide tailored support where necessary. You retain the right to revoke this access at any time by contacting our support team directly.

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If you post on our forum, your name, profile pictures and any other information you choose to provide may be made visible to other users. This allows for a more interactive and engaging community experience. Please be mindful of the information you share publicly on the forum. We encourage you to avoid posting personal or sensitive information.

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How do we communicate with you? We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. We may also contact you for feedback and occasionally marketing purposes. For these purposes we may contact you via email, telephone, text messages, and postal mail. How can you withdraw your consent? If you don’t want us to process your data anymore, please contact us at contact@quizaero.co.uk

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Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. Questions and your contact information If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at contact@quizaero.co.uk.  Our privacy policy was last updated on 24/05/2024.

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Cookies.

We use cookies on our website to see how you interact with it. Cookies are small text files held on your computer. Some cookies are required to ensure that the site functions correctly, for this reason we may have already set some cookies. They also allow us to give you the best browsing experience possible and help us understand how you use our site. By accepting, you agree to our use of such cookies.